Your GDPR Rights
Last updated: 1 January 2024
About This Page
The General Data Protection Regulation (GDPR) gives you control over your personal data. Even though we are based in Australia, we respect these rights for all our users.
This page explains your rights and how to use them.
Data Controller
The data controller for relaxationexp.com is:
- Company: Royal Inkwell Casino & Hotel
- Website: relaxationexp.com
- Address: 183 Thorn Street, Ipswich QLD 4305, Australia
- Contact email: support@relaxationexp.com
Your Rights in Detail
1. Right of Access
You can ask us what personal data we hold about you. We will provide a copy within 30 days.
This includes what data we have, why we have it, who we share it with, and how long we keep it.
2. Right to Correction
If any data we hold about you is wrong or incomplete, you can ask us to fix it. We will correct it as soon as we can.
3. Right to Deletion
You can ask us to delete your personal data. This is also called the "right to be forgotten."
We will delete your data unless we have a legal reason to keep it (such as tax records or legal disputes).
4. Right to Restriction
You can ask us to limit how we use your data. For example, if you think data is wrong, you can ask us to stop using it while we check.
5. Right to Data Portability
You can ask for a copy of your data in a standard, machine-readable format (such as CSV or JSON). You can also ask us to send it to another company.
6. Right to Object
You can object to us processing your data. This includes objecting to direct marketing. If you object to marketing, we will stop right away.
For other types of processing, we will review your objection and stop if there is no strong legal reason to continue.
How to Use Your Rights
To make any request about your data, email us at:
Please include:
- Your full name
- The email address you used on our site
- What right you want to use
- Any details that help us find your data
We will respond within 30 days. If your request is complex, we may need up to 60 days, but we will let you know.
How to Withdraw Consent
If you gave us consent to use your data (for example, by filling in a form), you can take it back at any time.
To withdraw consent:
- Email support@relaxationexp.com and ask us to remove your data.
- Click the unsubscribe link in any email we send you.
Taking back consent does not affect anything we did with your data before you withdrew it.
How to Manage Cookies
You can control cookies in several ways:
- Cookie banner: When you first visit our site, use the cookie consent banner to accept or decline non-essential cookies.
- Browser settings: Most browsers let you block or delete cookies. Check your browser's help section for how to do this.
- Clear cookies: You can clear all cookies from your browser at any time. Note that this may log you out of sites and reset your preferences.
For more detail on the cookies we use, see our Privacy Policy.
Complaints
If you are not happy with how we handle your data, you can complain to:
- In Australia: Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
- In the EU: Your local Data Protection Authority
- In the UK: The Information Commissioner's Office (ICO)
We would prefer to resolve any issues directly. Please contact us first at support@relaxationexp.com.